If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Where do I find the order number. I'm waiting on a phone getting delivered which is ordered over the phone but not sure when it's coming?
I've gone through 2 orders now for a monthly contract and received an email bith times with the order number and both times it hasn't worked. The person I spoke to via chat said it never worked the first time, yet the £30 upfront payment was taken. I...
Hi,I placed a order on the EE store online on Sunday the 23rd March for these earbuds as they were on offer, I phoned the contact for the Tech Store twice and twice I was told it going to be put through but I've heard nothing via text, phone or ema...
I canceled order no ************ on April 02, 2024, via phone call at around 4.30 PM. The customer service representative said that my refund would be available within the next two days. Unfortunately, my refund amount of GBP15 has not been credited ...
Last week set up a new sim and broad band contract all OK, just received an email saying I've cancelled it? This is not the case can you advise TIA
Hiya, I recently ordered an Iphone 15 Contract on the EE website, its taken the money out of my bank account but i have had no confirmation email at all. It just refreshed the page when the payment was approved.
I received a XKO order number does that mean I have been approved? The order tracking does not work!
Being given the run around trying to apply my EE Perks code to my upgrade. I'm not selecting a pre-discounted package, I'm trying to do a flex pay as the terms state this is valid for, and yet every time I enter the code I get told no. No one can hel...
