iPhone 16 delivery

[TotallyUseless]

I know I sound like probably every other whiney customer from EE but I am genuinely disappointed with my IPhone ordering experience.

I looked online for the iPhone 16 pro max and behold EE had some and stated on the page delivery within 2-3 days, I ordered it on the 3rd of October, there was no mention of this holding period or waiting for stock. I know this is a first world problem but I feel like it’s a bit misleading.

i know the reps will probably respond to this and i know it’s not their fault or problem but i really do think there should be some sort of disclaimer before you order. (I am aware some day delivery between x and x days however none was on the iPhone 16 pro max in black ) That’s the only reason why I got it from here thinking I’d receive my order quicker.

Hope you enjoyed my lil rant lol and I hope I’m not the only one who’s been cucked lol 

[Christopher_G]

Hi @TotallyUseless 

Welcome to the community.

Could you let me know which colour and memory size you chose please? I'll check our stock levels and the estimated delivery timescales for you.

Chris

[TotallyUseless]

iPhone pro max black, 256 gb 

cheers 

[Katie_B · Accepted solution]

Hi @TotallyUseless. 

Our current delivery timescale for this iPhone 16 Pro Max 256GB in Black is to expect despatch within 28 days. 

This has also been updated on the EE website. 

Hopefully, your new phone is with you soon. 

Katie

[Alicia341]

Hi ,

I’ve had a similar situation, I’ve phoned EE but all they said it’s they don’t know when it will arrive . Could you check for me as well please it’s pro max 256 natural titanium 

[Katie_B]

Hi @Alicia341. 

Thanks for ordering with us. 

The iPhone 16 Pro Max 256GB Natural Titanium is available to order but to expect despatch within 21 days. 

Hope this helps, 

Katie

[Alicia341]

Well when ive phoned customer service I’ve been told it could be 4 weeks and the website it’s not updated 

[TotallyUseless]

Check your bank account, EE cancelled my order for no reason lol no notification just refunded back into my account.

Literally so annoying I just wanted the phone I paid for.

[EvertonMori24]

Can you check for me, mine is IPhone 16 pro max 512gb desert and i ordered it a few days ago too..

[Alicia341]

I think we just need to wait , i have no update just yet but its says up to 21 days , they out of stock everywhere