If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Ordered the s25 as a new contract on the 5th Feb, was told it would be dispatched the following day for next day delivery. The tracking information is currently saying awaiting delivery date confirmation as it has not been dispatched as of it. Phone ...
I recently ordered broadband and am trying to track my order but keep getting "E00001: Service Error. User Reference is REF20250211-1739248254594." Has anyone had this before?
Hello, when upgrading I traded in my old phone, received an email saying the old phone was revived at the weekend and now I have received an email saying phone not received and I have been billed £500 pound for the upgrade, I am extremely angry about...
When I input my order number (begins with xko) the search returns “oops! Your order number timed out” - why is this? Is my order confirmed? I’ve already paid the money upfront and set up a direct debit
Where is my order
Hi order new s25 ultra on Tuesday have the order confirmation but nothing about device being dispatched is anyone else having this issue.
Hi, I placed an order at weekend, but my credit card got declined. I’ve tried any an hour ago, but haven’t received an email back about it yet. From, Miss P Cook xx
I have received 2 labels do I attach them both thanks
Hi just bought s25+ on the 1st February. And they offered me a pair of free earbuds pro 3. But I have not heard nothing since and only have 30 days to claim. Is there a link I could upload my recipt too?
