If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I’ve just placed my anytime upgrade online at a fee of £200 - got email confirmation of order and tracking doesn’t work. after doing some reading it appears orders are not being shipped for up to 28 days (during order it said 3-5 by courier) I wanna...
Ordered a new iPhone on 27th September. No update since and was told it would be dispatched within 2 working days.
What’s the normal processing and delivery timeline ? I ordered a product 1 week ago but no updates on the delivery page. Thanks
hi my phone still hasnt arrived
Hello I upgraded my phone on the 30th September to the lavender iPhone 17 512gb and have had no updates since the tracking number every time I try to track it, it just says tracking has timed out, can I have some updates on my order please
Hi,I got text from EE saying 'A new document for my phone is now available'. Please share a direct link that will take me to the documents section as I already spent 15 minutes trying to find it.Thanks.
I ordered on 29/09 can I get some idea on processing time please ? Orange 256gb thanks
I have ordered a new iPhone 17 Pro Max 256gb Silver and have had no updates - have had a text giving me a deadline to trade my phone in but haven't had any update about what i'll be getting my new phone. How can I get around that.
Hi, I can’t do phone calls due to hi anxiety so this is my only way to contact EE but last night I placed a order for a monthly pay phone and it got cancelled without me knowing why just a automatic text. The same with getting credit to instead pay a...
Hello please they never refund the money I use to booked my order once my order was cancel [mod edit: added title]
