If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered my iPad Pro on the 27th of September and it’s still saying awaiting confirmation for delivery date. I don’t know what to do. It’s on contract and I’m unsure what is happening with it
how long does it usually take to dispatch my order?
I ordered a new upgrade and it says it will be dispatched within 24 hours and is out for delivery but this was yesterday and no update yet. Please can i have an update on my order please
I ordered orange IPhone 17 pro on Sunday, received confirmation email with order starting close but haven’t heard anything about delivery since. When try to track I receive a message timed out. What is current delivery time for orange iPhone 17 pro 5...
I’ve just been on the phone again to EE about the phone that I ordered nearly 2 weeks ago and all he cared about was me swapping my Internet and phone home phone to EE. I said you haven’t got a chance at the minute. And just keep getting told the sam...
I decided to take an additional line today and had a great offer on the EE app as a long term customer.The app has an issue and doesn’t let me compete the transaction says technical difficulties and to call EE. when I called EE they are giving me the...
Hi I've had my returns pack sent out and still waiting for new phone to be sent but just had a text saying saying final warning to send back old phone or else I won't qualify for trade in discount .
Hi,I’m hoping someone can help or advise because I am getting nowhere with DPD.I have been waiting for a high value replacement device and DPD have failed to deliver it twice. I took time off work both times and was home all day, with no TV, no phon...
i placed an order last night for a new iphone and data plan, all went through ok. this morning i have received an email saying order cancelled without any info and when i log into account i cant track the order number now, any suggestions
Hi EE ,Can you please let your customers know if there an issue with stock , as it appears there is ? Please communicate with us as it is VERY frustrating not having any information as to the why there is delays in orders being shipped !RegardsA
