If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I recently ordered from EE around a week ago the iPhone 16 pro max good as new model in Natural Titanium and was told that I can expect dispatch within 2-3 days. I got a message the next day saying there will be delays however the product is still in...
I have been trying to order an upgrade to one of the ones attached to my account for the last couple of days. When I first tried I got an email from Customer services Team but with no order number and 24 hours later no follow up confirmation email....
Hi, I placed an order through upgrade anytime and since the initial order confirmation email. I have heard nothing and when I go to track it on the EE website it says that the order doesn’t exist. Do I place my order again?
Good evening, I made an application for the iPhone 16 Pro. It was not accepted. I paid £40 when I applied but 10 days have passed and I have not received my money back.
Hi, I have tried to purchase a pay as you go sim. I have vodafone and want to change the provider to EE. I made the purchase online but didn't got any confirmation mail and my transactions' status is pending. Why is this happening?
I ordered the iPhone 16 pro max (Desert Titanium) on 8.10.24, it then didn’t arrive, so EE cancelled my order on 25.10.24 and re ordered the phone. I know there was no stock, but is there an estimated date of when it will be dispatched? Thanks
Is anybody else suffering this? Been trying for 4 days and still getting this message on both website and app. Any ideas?
Hi I placed an order on the 28th October for iPhone 16 pro max desert titanium 256gb and still not heard anything or had tracking updated. Can anyone help please?
Never had a company make you call them because you make a purchase. 10 years and upgrade phone online to get the std call to progress order email. 4 times tried to ring and lastly get a voice saying " 2 hrs wait" . Seriously, do EE expect customers ...
Added the PS5 dualsense edge controller to my monthly bill and it was due to be delivered today, but as I’ve been working nights I was asleep at the time of my allocated delivery slot which was at the crack of dawn and the delivery driver would requi...
