If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Ordered Pay Monthly phone via EE upgrade on 1st Jan. My previous phone will not charge or turn on. I have no access to any other mobile device. I have recieved no email updates regarding the order or delivery other than confirmation of purchase.Enter...
Hello, I also made a 16 pro Max phone subscription with you on the 3rd and I received the orphan on my email address but I did not receive any message when my phone would arrive.
I ordered the Samsung 55 inch DU8000 Smart TV 24 month bundle with TNT Sports which has been delivered, but I have had no information about how to activate the TNT Sports. I rang 150 etc, and got passed through different departments without success. ...
I ordered a DualSense controller from EE store during Black Friday and my order seems to be stuck in limbo. On 2nd December I got a mail that said it's been dispatched but I can't get a DPD number. The guys at the store refused to help saying it's an...
I really desperately need some help as I’m going round and round in circles and nobody seems to be able to help me. My sons phone broke before Christmas so I ordered an iPhone off the EE website - I am NOT a customer. It was on RM 24 hr delivery, but...
I lost my device S24 ultra last 23rd December. I did my claim on the same day evening. Still I not get any response from the insurance team. They gave me a insurance number 01684362270. I call this number more than 50 times. My call is not picked up ...
I'm new to ee I ordered a new phone on the 3rd of January I got a confirmation email but I've had nothing else
Hello, Im hoping someone can point me in the right direction. My boyfriend received a text message on Saturday advising that his mobile number had been updated on his EE. He thought this may be a fraudulent text so he didn’t click any links etc, logg...
Hi all,I have placed an order of mobile phone on store.ee.co.uk. when I tried to track the order, it shows the it is processing subject to security check. I have received an email from weborders-eestore@ee.co.uk requesting a copy of my utility bill t...
