If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Live chat how can I do that please
As above, I ordered 2 eSIMs online via website (1 x Unlimited essentials £13/pm and 1 x £10/pm as I have broadband with EE) chat a few days ago, was told I'd get eSIMS via email.Instead I got 2 emails pointing me to my EE account and/or mobile app. ...
Received wrong colour phone, was advised to go back to EE store. To which they completed a new phone contract plan of different phone number and took the wrong colour phone back and apparently completed the process to go back to original plan - for t...
I bought the 16 Promax 256GB on contract on the 11th Dec and £30 was deducted from my account but still haven't got a message in my email about my order.
HI,I ordered a SIM only deal over the phone on Tuesday; they said it would arrive yesterday (no sign of it yet) but more worryingly I have just realised I have no confirmation email at all? Not in spam/junk etcIs this normal?
I ordered a iphone 16 over the phone the lady on the phone said it be delivered tomorrow etc. I paid next day delivery. On the order tracking jt said it backordered. I like to know roughly how long it will take? I'm not really impressed I paid next d...
Hi there. I recently bought the pixel 8a and am looking for the link for the ear buds claim. I've only found it for the 8 pro so far. Thanks Hannah
Looking for two new phones on a good deal as a by customer
I recently upgraded to a Google Pixel 8a on the 29th Nov. How do I go about claiming the earbuds please, I have had no information on how to do this? Thanks
