If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
So I ordered a sim only last night as I’m joining as a new customer I entered all details then got message saying we need some more details we will call you in 48 hours. But received a email as well saying successful order and will update when dispat...
Is anyone else having problems with calls on their phone? Mine’s not been working for make calls or receive calls - the live chat doesn’t work either so EE aske me to call 150 and I can’t call customer service.
@eehelp i got a contract you took £50 however never sent me a email or anything to confirm. However money was removed from my bank account
I placed my order yesterday morning, I also have had no emails or any contact to let me know what's happening but they still took £30 from my account. My order number doesn't work either. Is this a scam
Ordered a phone. Paid the £30 upfront payment then went to 404 page not found and I’ve had no email confirmation!! What happens now?
https://ee.co.uk/shop/mobile/upgrade-df-pay-monthly-phones-gallery/motorola-razr-60-ultra-details Can this been setup and still claim watch bundle whilst keeping mobile number with EE but upgrading from old phone currently with EE?
I ordered a new Sim Only card on 20th May and it still has not arrived. As it’s Royal Mail 2nd Class, I have no way of tracking the order.Is 9 days or 6 working days normal for delivery?
I ordered a TV on Saturday 24th, received a confirmation, received a dispatch note on Monday 26th stating delivery in next 48 hours.3 days later, nothing, no TV or emails or anything?
I placed an order and received an order number beginning in EE which I luckily managed to write down.However, I never received email confirmation from EE (I've checked spam, it's not there).How can I find out the estimated delivery date of my order?L...
Hi,I need my receipt of purchase for my new upgrade, I upgraded in store but never received the receipt for my purchase or my new contract
