If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Ordered new iphone 16plus for upgrade , meant to be delivered on 25th November ,but never showed up. Driver took it back to warehouse and that's it they scanned it return to ee.. I was so upset ,but I thought ok they will return it then we can try ag...
I tried to order a new iPhone 17 Pro last Friday. Paid £250 advance on credit card.Message Saturday saying there was a problem and to get hold of EE to rectify (chat link in message)Tried all weekend to get a response…none!Monday finally got a respon...
Hello i purchased an iphone 16 and after saying it was on its way i got a text saying its cancelled? Reference number: xko******** [Mod edit: order number removed for your security.]
HiJust a quick question..I've got a callback on Monday next week to place an upgrade order .. the phone isn't currently in stock and is saying dispatched within 14 days. I work all week so there is no guarantee I'll be home when it eventually gets de...
I ordered a new iPhone 17 on the 30th last month still not dispatched what is going on at EE i could walk into any other phone provider store and take the phone there and then this is ridiculous. I’ve checked my order number and phone is still awaiti...
Is it free delivery when I upgrade my phone
My order was cancelled and I haven’t received my money back from the upfront payment
So my phone is broken, I am due an upgrade anyway but when I try to purchase from the EE website it is sending me a pin via text! I cannot read this text as myphone is broken and won't turn on. What should I do??
Ordered ps5, EE say shipped. DPD say not yet received. Can someone please tell me the number and what options I should be choosing to get through to someone regarding orders made as a guest. Every option I choose wants a phone number or just hangs up...
Last weekend I ordered a standalone data sim. It's not arrived as yet. Checking the order number on the EE site just gives a vague 'we can't check but will be in touch' platitude.However, this week I've had calls from a number 01942 901395. Apparen...
