28-03-2026 01:30 PM
Hi, I attended an AI Masterclass the other day at EE Studios. I received a £100 off £150 voucher to be used on the website. However, I have been trying to use it today but I get a message saying the voucher cannot be used? Please assist.
28-03-2026 03:54 PM
Hi @TaqbirC
Welcome to the community.
This sounds like a great experience to be part of, and I hope you enjoyed it!
I'm sorry to hear that you're having a spot of bother using the voucher you've been given.
I'd advise getting in contact with the event organiser for some further support, and they'll be able to share how you can use this exactly.
If you head to AI Masterclass with Samsung, go to the bottom of the page, and you'll see "contact event organiser".
I hope this helps,
Linzi