If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I've tried to place an order for a pay monthly phone on 3 occasions over the last couple of weeks, every time the website has failed at some stage in the order process, either taking me to a blank page or an error page. On 2 occasions you've taken £3...
A few days ago I received confirmation of my order for 25 ultras and the previous page was £30. And I still haven't received any further response to my order.
Hello, I have ordered 2 phones from EE I have received 2 emails to say they’ve got my order, but in the email subject it says “please call us to discuss” but in the email it says if they require any further information they will contact me so do I ha...
iPhone 14256GB MidnightOrder states dispatched on tracking but no dispatch date (says dispatched on and then is blank) or contact from EE/DPD. Any delays with this model etc?Order placed 9th June
Was my order accepted I sent £30
I ordered a new phone for my daughter on Wednesday and was told it would be delivered yesterday but hasn’t arrived. The tracking says it’s still being processed and is on back order. Is there any indication when the iPhone 16plus phones may be back ...
Hi my son didn’t arrive with the phone any idea why
Read more Read moretrack my order i cant get any updates from 2 days track my order i cant get any updates from 2 days ************ please update me on this email ********** Mod edit: [please don't post personal email and order number on the com...
HelloI’d ordered a Switch 2 bundle on 07 June and understood that this would arrive within 1-3 working days. The tracking page hasn’t changed since 07 June and simply states that the order should arrive within 48 hours. I’ve not had any emails from E...
I bought a Quest 3 headset from the online store. It arrived last week and is faulty (overheats and shuts off). I gave it a few days and it was still happening so I tried to initiate a refund.I filled in the refund form on EEs site. This was a coup...
