If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Being given the run around trying to apply my EE Perks code to my upgrade. I'm not selecting a pre-discounted package, I'm trying to do a flex pay as the terms state this is valid for, and yet every time I enter the code I get told no. No one can hel...
Order date: 22 Mar 2025 - nothing yet...
Hi all, I’ve ordered a new phone had the confirmation email but nothing else, delivery says 1-2 working days and it’s been a while now and haven’t even had anything about delivery. Any help would be appreciated as I’m not able to contact EE directly...
i chose a delivery to store and requested DPD to deliver it on specific date as currently I’m out of country. However DPD delivered it next day despite the request. How long does EE store hold the package for collection? I’ll be able to collect the p...
Hi went for a contact phone on the 19th Of April...with an upfront cost of 30 pounds ..After the credit check it was declined..but EE still have my 30 pounds. I would like my refund put back into my account ASAP . I have phoned so many times... now t...
It's been more than 10 days since I contracted internet at my residence and I made a change to my current chip plan, making the payment monthly. Until then, everything was very smooth. Everything was done in the store, then in person, where one of th...
Placed an order with you on 11th March ( order ref...xko*********) you took my £30 as my order was successful. I still haven't received this order. I dont want it now as I have taken out a contract with another provider so you've lost a customer due ...
can some one help cant clear my basket ,i have cleared all information and cookies aswell
EE executive handler dealing with serious complaint sends wrong EE box just knowing requested Apple 4k box tell me she will try cancel it the TV mini box that she ordered poor service advisor should knke difference now been sent out is the mini box ...
