iPhone 17 pro max

[ConnorT4]

Hello I recently ordered the iPhone 17 pro max in orange , on Friday 3rd I checked your stock and it’s in stock , wondering why I’m still waiting for the phone to be sent to dpd 

[ConnorT4]

Would also like to add when I go to track it the number dosent work 

[Rach_H]

Hi @ConnorT4,

Welcome to the Community!

We want to get your phone to you as swiftly as possible, so I'd love to take a look into this. Can I just check the memory size you ordered?

Rach

[ConnorT4]

thank you for the reply , it was the 256 gb 

[Rach_H]

Perfect, thanks @ConnorT4.

We would expect this to be with you by now, so I'd recommend giving our team a call, and they'll be happy to see what is holding things up.

Rach

[ConnorT4]

I can't call due to my current phone dieing every 2 minutes so cannot stay on a call , the money came out my account but ive had nothing and need a phone for my jobs ,if you can help with this id appreciate it a lot thank you

[ConnorT4]

is this okay^

[Rach_H]

We don't have account access here on the Community @ConnorT4, so we wouldn't be able to give you an update on this.

If you are able to call from a friend or family member's phone then the team will be able to give you and update.

Rach