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Reference

I'm trying to obtain a reference for a past employee who worked with you in 2024 please.

Now tv on Apple 4k tv

My now tv membership should have been transferred from Talktalk to EE but it wasn’t so NOW keeps asking what subscription I want. It’s inclusive on the EE package but I can’t cancel it on Talktalk as the account is now frozen. Customer service sugges...

EE Account Linking & eSIM Issue – Need Help

I joined EE yesterday on a 24-month contract with monthly payments. Today, my SIM card was delivered—so far, so good. However, when I log in with the email and password I used to create my account yesterday, I can't see any services. There's somethin...

No service

I am unable to send messages or make any calls.  I can get on to wifi and browse the internet but it does allow me to send messages or calls on whatsapp.  I have switched on and off several times. Turned airplane mode on and off.  Can anyone else hel...

Annoying voicemail notification

I'm hoping someone can help. For some reason I keep getting voicemail notifications even though I've not got any voicemails. I've had to turn off voicemail as I was getting 20+ notifications a day. I've had a couple since but it's better. Basically, ...

Red sea reefer ReefBeat app

Hi I have a marine fish tank and because the internet is through BT/EE I can’t connect to the Red Sea reeferbeat app. Red Sea customer support have said the following as it’s a known issue but I can’t see how to action the below on EE. Log in to My B...

Mason37 by • Visitor
  • 238 Views
  • 5 replies
  • 1 Helpful

Billing scam text

Hi, I'm reporting a scam text I had from +447303110953 on Sun 16/3/25 saying "EE. There has been an issue processing a direct debit on your account.  To avoid service termination, please visit: https://ee-redirect.web.app".I've not clicked on the lin...

HH23A by • Explorer
  • 13 Views
  • 3 replies
  • 0 Helpful

No allowance added after subscription

I have ordered a new PAYG sim and inserted in my phone, with subscription of 8GB / £10 already made.  I can't get any data connection and the allowance keeps showing zeron in my online account.  I have tried restarting my phone, texted NOW to 150, bu...

Tethering my iPad to my iPhone abroad

HiI wonder if anyone can help me. I have a roaming abroad smart benefit on my EE contract which allows me to use my data allowance abroad in the EU and other countries. This all works fine when abroad and I can even tether my laptop to my iPhone and ...

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