If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
On the 3rd of March I ordered the Samsung S25 Ultra, I paid the upfront amount but until now they haven't said anything and the code to track the order isn't working. Can I know when the order arrives?
Hey,I just order a mobile phone an iphone on contract. And got a mail of my order details, after that got a message that order is cancelled. Why so? No reason at all, also the money is not refunded back to my account till now.
Hi I ordered a pink iPhone 16 512gb on Tuesday and when I'm tracking it the website just shows a x above dispatched does this mean it's still waiting to be dispatched I got a thanks for your order email and that's it thank you
Hello, I ordered an IPhone 16 to be delivered to my local store last Friday, I am waiting for it to be delivered but I am also wanting to return it once it arrives. I haven’t heard anything about the delivery but is there any way to cancel it so it d...
I ordered a sim yesterday and got an XKO reference, it said they were doing checks and may call. Had no further confirmation or dispatch notice. Will they send a decline email if there is an issue and if so when?
Hi I ordered my phone Friday and i got a confirmation email but nothing since then but it said “your EE order: please call us to discuss” I ask my mum said said that it’s if there’s any problems or anything but I just need to make sure do I have to r...
hi , I got my phone in store and I have the receipt and paperwork but can't find my invoice number anywhere ,anyone help with this ? thank you
were is my upgrade order
I have placed an order this afternoon, upfront payment is pending but the page was then blank so no order number given and I have received no confirmation email. I have been unsuccessful in contacting EE as my number is an existing number in my husb...
