If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a Apple iPad A16 11 inch for my daughter on 1/12/2025.It is a Xmas present so I ordered in plenty of time. I checked to see today if it had been dispatched, which it should of in 7days from purchase, and there is a message basically saying ...
I ordered a phone I would like to know when it will be delivered
Hi! I got a new phone contract on 11/12/25 and the only info I’ve received is an email with “pre-contract information”I’ve made the payment of £30 but am yet to receive any type of order number or confirmation. Is this normal or has something gone wr...
Share your details with Giftcloud during the purchase journey and consent to receive emails.At no point in the signing up was there mention of "Giftcloud.. Does that mean the Gift Card offer is not being offered to me ?
So, I ordered a pair of earbuds (pixel buds 2a in hazel) didn't realise at the time but it actually said 28 days or more dispatch, however it now says dispatch within 14 days for new orders, however I ordered mine before this changed does this mean t...
Hi,I ordered a Pixel Watch 4 on Sunday 7th but the tracking just says 'Sorry, your order is delayed. We’ll email you once it’s dispatched'. I did notice the website took a long time to finalise the order so i'm wondering if something has happened. I ...
I've been trying to upgrade my phone and EE want to verify me. I can't order the phone because it says I've exceeded the number of pin attempts.Please help
Hello, I ordered an iPhone 17 256GB black on 30th November on a pay monthly upgrade.I paid £50 upfront via card and the money has gone from my account. I also received precontract information via email, but no order number, which I thought strange as...
I ordered a new PS5 controller in the sale but on arrival the box was ripped open and the interior packaging damaged. Clearly NOT a new item.Tried emailing but no reponse after 24 hours.Impossible to phone or chat so do I simply have to request a cre...
I placed an ordered got an email that states please contact us does this mean I haven't passed the credit check I do have an order number ?
