If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a ps5 with a controller with an extra controller on the 27th I received an email from both ee and dpd but only one of the controllers arrived no ps5 and no 1st controller. I have tried calling ee to hit a dead end because it gives no option...
Ordered a contract for a new phone and sim and I payed the upfront cost and now my order has been cancelled and when I try to track my order it says tracking timed out
Ordered iPhone yesterday at 11:30am and have took money from my bank and not sent a confirmation email reference number or anything
Hi I have ordered my device IPhone 17 pro max on 6th of October 2025 and I haven’t received it yet. When I am trying to track my order it doesn’t show me any relevant information about when it will be delivered and it’s been so long now I have paid t...
I ordered a sim free iPhone 17 pro max in cosmic orange 256gb on the 25th Nov, every day I check the tracking and the days are going down to being dispatched within 10 working days as of today and it was 14 at the time of ordering. I am wondering how...
i have order a new phone through the pay monthly phone, and i have not received a delivery time or datemy order number also doesn’t work when trying to track it any help?
Hi,I purchased the Dualsense Edge via EE Finance (9-month) this morning.Later in the day I decided to purchase the PS Pro Console. I wished to once again choose EE Finance however there is a 45-Day limit before I can do so again.Can I cancel my orig...
I have had to have two calls to sort out a sim only deal because the sales person says their computer is playing up. I have just been on the phone for 37 minutes on the second call and the sales person says her computer is freezing and she can't proc...
I upgraded my iPhone 15 pro max to a iPhone 17 pro max as I was near the end of my contract, as it was 2 months before the actual end date I had to pay £108 , they said it would be around 2 weeks before I got my new phone, a few days later I received...
I came across the deal for a pair of Beats Powerbeats Pro 2 earphones and decided to place an order.On the product page (https://ee.co.uk/products/beats-powerbeats-pro-2), it says to log in to save £100, I logged myself in but I cannot see the reduce...
