If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi I have placed an order for AirPods and had an email accepting my order but I haven’t heard any more about it and it’s been a few days any ideas anyone?
Just ordered a new monthly contract phone. Everything seemed to go through alright money came out my bank but never received a confirmation email or anything now I can't even track my order won't let me do anything on my account. Any advice
I’ve ordered a laptop and received invoice and confirmation E-mails of my order, however I still haven’t received my laptop and that is since 15/09/2025I’m not able to track the order, I’ve also communicated with ee customer service twice but they sa...
Two new sim cards were ordered for my account but EE have stupidly closed the existing ones before the new ones have been delivered. Could be a couple of days,at least, before I can get the new sim. Is there any method through WhatsApp or wi fi to ge...
Hi. Could anybody tell me if they eventually got to track there order? Keep getting this message and have been reading some of the comments about it. I received an email regarding my order but thats it. Anybody got anymore info regarding this?
does this mean it has already been dispatched? Ive recieved no tracking information and just a successful order email. Have I definitely been approved and passed credit check etc?[ Mod Edit : Image rejected as it contains personal information. Pleas...
I orderd my new upgrade on the 20th.it says dispatched.but there is a x on it.i have comformation email.but nothing since, i tryed to call.but i was 68th in que, 45min wait i dont have time for that
Hi,I'm looking for advice/assitance on what to do here. I ordered a TV from the EE Store almost two weeks ago, Parcel Force kept on marking it as 'undelivered' until I went to the depot and collected the parcel. Upon collecting, I set up the TV and p...
Subject: Payment Deducted but No Confirmation Received Dear EE Customer Support, I recently attempted to purchase a phone and SIM contract online through your website. During the process, I paid an upfront amount of £30, which has already been de...
