If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I upgraded to an iPhone 17 on the 5th of November and it said my order was dispatched on the same day, nothing has changed when track it on the ee app but I’ve heard nothing since. has anyone else’s phone been delayed for 2 weeks?
I took delivery of two new Sim only Handsets that i ordered from the website, however there was no official purchase Invoice/ Receipt accompanying the phones in the package. I need to upload the Purchase invoice/ Receipt online with Motorola to claim...
Ordered an iPhone 17 black 256gb on the 4th of November , can I get an update on my order ? currently showing 14 days for delivery in your website . the tracking option seems to be useless as it indicates dispatched but it’s not. thanks
Hii have placed an order on the 15/10/25 as part of my upgrade and still not received my phone it’s the 256gb in orange. Is there an update as to when this will be in stock and delivered?Thanks
Hello, I can't see the product I bought from EE in my orders and I haven't received an email regarding this. I paid with Apple Pay and the money was deducted from my bank. I understand the order will be delivered to me.
Hello,I need urgent help with a new Pay Monthly phone and SIM order.I placed an order online for an iPhone 17 Pro 256GB and an EE One Essentials Unlimited SIM. I received an email confirmation shortly after, which stated the price clearly: £30.00 upf...
I have not received my order and not had any updates from the delivery company.
I ordered my iPhone 17 pay as you go phone on 31st October and was advised it would be dispatched within 14 days… today is 14 days and still no updates.I have called EE and been told that it’s not showing any stock is available and can’t see when it’...
I ordered my IPhone 17 Pro max Cosmic orange 256gb on 30th of October, but I haven’t received any update since not even an email that they have not forgotten me lol, the hype is gone, WHEN I will get my phone please??? Also paid 154£ upfront and ple...
I ordered an iPhone 17 on November 10th and paid £50 upfront but haven't received anything yet.
