If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello I have just agreed to a Broadband , TV and phone contract with EE.As part of the deal I was given a Samsung Galaxy Tablet.When the Tablet arrived the seal was broken and the box was torn.After a few phone calls I was given a link to contact E...
Hi there, I am trying to upgrade to a new iPhone and my EE perk code won’t be accepted online, keeps showing an error message saying it can’t be used with discounted plans. I have called EE and they confirmed the plan I am trying to select isn’t curr...
I received a SIM card on the 15th July after finding the SIM was not what I needed I contacted EE on the 17 July and cancelled my contract well within the 14 day period. The contract was cancelled this morning but the account says that I have a final...
Hi - I am having the same issue today. i am putting in the order number and my email with no details of my order coming up. have also tried with my mobile number. my account is still saying i am eligible to upgrade - even though i have?
Ordered phone on the 11th and not been delivered all it's saying is order confirmed and cant get through to anyone tempted to cancel order and go somewhere else @link
Hello,I've tried to upgrade my phone twice now and can't complete the order. First was in the shop- the final stage wouldn't go through as my address was entered twice somehow and told to try again in 30 days. I've now tried ordering online two month...
How can I change the postcode for my phone to arrive
He take my account money but no send tracking order
Hi, Placed the new sim order on 12/07 and when I track it today - I am getting timeout error. How do I track my new sim order?
