If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I recently ordered a new phone from EE as my phone was stolen earlier in the day. It had to be from the website because for some wild and stupid reason you can't buy a handset on it's own from any EE stores, that's a genius way to miss out of sales!W...
Hello, I placed an order for a phone on 08/01, and at the time of ordering I was informed that it would be dispatched on 09/01 with next-day delivery. However, the order status is still showing “awaiting dispatch”, with no dispatch date provided....
Hi I put a order in for a iPhone 17 got all contracts through email on minute it's letting me track them it's not but when I can track it's saying order confirmed but no date on dispatch does anyone know if I can chat on line I can't find anywhere to...
I ordered a new phone as i was switching providers on the 4th Jan & got told it would be dispatched within 24hrs but it is now the 12th Jan and have had no update. The tracking number provided doesn’t work and i am finding it difficult to contact any...
I returned my EE router and the Royal Mail tracking says it was delivered and signed for on 18th December but it is not showing up as returned on VOL order details, how long should it take to process through the system to show up as returned? My ret...
I ordered a PS5 on Black Friday deal and paid part of it and never received it, I raised a complaint over 4 weeks ago and still no resolution or refund. Can anyone help from EE
Where do I start? I ordered a Google pixel 10 XL. Delivered by DPD was a fake Chinese replica of an iPhone 17 pro max in orange.. EE placed an investigation, then 4 days later requested another Google handset to be delivered on Friday and the fake mo...
i ordered iphone 17 pro max cosmic orange on 3rd january it’s now the 11th of january and i haven’t or received all info on it
How long does it take for EE to dispatch macbooks? I placed the order on Thursday but I can see its still in the same status of "preparing to dispatch" since then so I'm not sure when I can expect the item to arrive and if it will come on my working ...
