If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hello everyone, I recently faced an issue with my phone contract. I wasn’t notified when my phone arrived at the store, and by the time I picked it up, the 14-day return window had passed. Despite visiting the store multiple times and being told to w...
I've ordered a DJI drone, which I managed to order in time, when in stock, before the product became notify me. It has passed security clearance, however is coming up as "Processing - Awaiting confirmation from supplier" now. Does this mean this will...
How long should I wait for a confirmation email ?Would expect it immediately Upgraded early no money taken want to know it's actually gone through
So, I ordered an upgrade 2 days ago and everything seems to have stalled as far as communication since.EE tracking says dispatched via DPD, but no tracking info was given.DPD left a calling card today saying I missed the delivery and they will attemp...
due a upgrade was looking at upgrading phones but some of the prices don't make it worthwhile now as you have to pay for the phone and which ever plan you upgrade to now
Hi, I am currently going through a complete mess with my delivery of 2 of my new upgrades.I call EE on Friday 22nd November to upgrade x2 mobile contracts and phone, along with a change of address. The upgrades were complete along with the change of...
Hi I'm looking for some help, I ordered the quest 3s, it was sent out in October but I was unable to accept it as I could find my daughter's tablet that had my code on it so DPD took the parcel back, normally they try to deliver again but they didn't...
Hello I made an order few weeks and i paid £100 for upfront untill i didnt get any update from EE could you please help me with this here is my order number ******* [mod edit: removed personal details from the forum]
Morning everyone. I would need some help if possible. I place an order yesterday for an Apple iPhone 16 pro Max 1~Tb. I received the confirmation email with reference number and during ordering I noticed that the despatch would have been 1 working da...
Does call back ever work?Tried to call. No response after 45 mins EE disconnected the call.Tried to use the online options. Go around literally… in circles.Not a commonly asked question, so no answer online.Asked for call back multiple times. Never r...
