Order

Leahoflondon01 · ‎16-03-2026

Hello

i I ordered a 17th max on 28/12/2025…. I can’t track it (the contract emailed through doesn’t have it), and I haven’t had a single update. Didn’t think it would take over two months (and counting)!

Northerner · ‎16-03-2026

Hi @Leahoflondon01

I would suggest you speak to EE CS on 150 as there is clearly someone wrong with your order.

There is no account access on these forums.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎16-03-2026

Hi @Leahoflondon01

I would suggest you speak to EE CS on 150 as there is clearly someone wrong with your order.

There is no account access on these forums.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.