If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hey,ordered a new sim only plan this week on Wednesday and was told will be receiving the sim card by 1st of September, it’s 3rd of September and i still have not received it. can you please let mw know how long?
I am trying to notify someone at EE that an order I placed has arrived broken yesterday. Frustratingly the EE service allows no way to do this via the '150' service and I have been cut off twice. when reading up online it tells me to arrange a retur...
Placed an order on the 28th. Messages received today cancelling warranty on old phone and changes made to plan. No phone received and nothin in tracking. Had confirmation email on the 28th.How long does it take and should changes to your plan be made...
Hi. I upgraded last night from a SIM to a new contract Samsung phone and paid an upfront cost of £100. When the order went through, it logged me out of my account. I see the payment is pending and not sure whether the order has gone through or not...
Hello,I have bought a new EE package (£15 monthly) on the 29th August with a Pay as you go Sim card, and unfortunately I haven’t received any email confirmation/order number, or if I did, it went in Junk and the emails get deleted there periodically....
You declined my ordered but have taken the upfront cost from my bank can you please return thank you
Ordered Iphone pro max. but iunable to track the order.Got the order confirmation mail
Hi Ordered a new phone, over the phone, a week ago and have not had any confirmation via email to be able to track my order. My old phone has broken completely and I have no phone until this one arrives. I was told up to 14 days but was really hopin...
Hi,I upgraded my SIM only to a phone and SIM contract last Friday. I've received the confirmation email for the Pixel 7 Pro 128GB Obsidian but I haven't had any tracking updates since.Whenever I try to track it, the site just tells me "Sorry, we can'...
On the order tracker I keep getting this message: Sorry, we can't show your order details right now. I spoke to someone on the live chat to see what's going on and they told me my order will be ready by the 28th. The tracker however is still showing ...
