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Resolved! How to claim the free watch with S25 Ultra
I purchased my Samsung S25 Ultra online on Sunday with the view of claiming the free watch however it's asking for an invoice and proof of purchase. How do I find my invoice for the order? Thanks.
Price increase
Hello, why is my monthly SIM card fee now £25 after 6 months, when it was £20 at first?
TNT still worth the cost?
Continued my BT/EE/TNT sports contract for another 2 years in Oct '24 on the strength of the sports content. Since then, via Discovery+, Eurosport 1 and 2 have disappeared, Rugby Union main trophy tournaments have gone and no longer "all Champions L...
EE back office is a joke
Why is it impossible to get any sort of information on this EE back office?! who are they? Why does my case have to go them? Why don’t I even have the slightest timeframe on how long I have to wait? I can’t even get a straight answer for their workin...
You can't place an order right now as you have an open order
It has been over a month now since we subscribed to EE Fibre Broadband and as a result we had to cancel our landline with the promise of the EE Digital Phone service (we rely on our phone line as we live in a remote part of Wales). Every time we try...
Resolved! Incorrect WIFI Password On Smart Hub Plus
Hi Team!I'm now set up on the new EE, Smart Hub Plus set up yesterday - but I've got an intermittent fault with it - it keeps kicking me off wifi saying "INCORRECT PASSWORD" - has anyone else had this error and if so how did they get it fixed? it's v...
link broadband to ee app
Hi,I cannot link my broadband to my app so I can't set up family security. It allows me to put in the account number but when I get to adding my phone number i get an error message 'we were unable to generate a passcode, please try again later'. Any ...
Continual Orange Light
Anyone else get the continual flashing orange light on the router?Openreach confirm no issues their end. 6th day straight with no internet EE accept fault but issue is still ongoing.Have to complete the following. turn off router - turn off openreach...
Data Abroad
Currently in Canada, have the roaming add ons on anyone else's plans been affected? I've had data roaming as a 5GBP add on but then Saturday, it just cut off. Has anyone else encountered data cut offs?
Now TV
I have switched from BT where everything was great. I can access Sky Chanel’s but not Now TV. Now TV doesn’t recognise my email. I’ve contacted the EE technician but they can’t do anything and told me to contact Now. Now said it wasn’t their problem...
