If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I pre ordered the pixel 9 pro 256gb rose quartz on the 1st of September. Recently my upfront cost was refunded and when I rang up I was told my entire order was cancelled due to stock issues? I'm confused as I was prepared to wait for the phone to co...
Spoke with an EE advisor today re not being able to pair my BT router with the EE app. Apparently I need an EE router which I have never been supplied with. The advisor said I should get the router over the next couple of days. However haven’t receiv...
I don’t have any ID Which is expected to collect my new phone, due to a crazy ex who cut my passport up as I was going on holiday with her SISTER…….so she did thathow do I or what do I need to do in order to collect?
Hello i ordered a Samsung Flip 6 in yellow and 32 hours ago and i haven't had an update an when i try to check only using the order tracking i get the following message. Sorry, we can't show your order details right now. Don't worry, we'll keep yo...
I ordered a Samsung Flip5 yesterday from EE store using flex pay scheme. DPD delivered wrong phone - an iPhone 14 pro max. Took phone into the store to be told it was a fake. Apparently another customer had been sent the same type of fake phone! ...
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I was refused a loan but I paid 30 pounds how can I get it back
My 15 pro max phone that I ordered on September 8th has not arrived.
Hi I ordered a new EE sim on Sat 7th Sept. Just wanted to know how many days it takes until I receive it? Is there any way I can track the sim card? It’s just that I need it asap! Also how do I use live chat via the app? Can’t see it anywhere thanks...
Pre ordered a pixel 9 pro in store as part of an upgrade on the 26th August. I was told in store that it would be delivered on the day of release or the day after. I've continuously logged in to check the status where it gives me no expectations of a...
