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Urgent assistance

Mohamedali6060
Visitor

Basically, I’ve ordered a new phone with a new Sim and the money have been taken out from my bank account and I haven’t received any emails or any confirmation and I’m a bit worried as the money I’ve been taken from my account

1 SOLUTION

Accepted Solutions
Rach_H
EE Community Support Team

Hi @Mohamedali6060,

Welcome to the Community!

I'd recommend giving our team a call, and they will be able to give you an update on what is happening with your order.

Rach

View solution in original post

1 REPLY 1
Rach_H
EE Community Support Team

Hi @Mohamedali6060,

Welcome to the Community!

I'd recommend giving our team a call, and they will be able to give you an update on what is happening with your order.

Rach