27-02-2025 09:39 AM
Made a new order with EE a mobile phone contract, this was 2 days ago money has been taken had a confirmation email with an order number starting xko, but can’t track or see if the order has been accepted just wonder how long does it take in new to EE thanks
27-02-2025 12:16 PM
Hey there @Clairej6, welcome to the EE Community 😊
What phone is it you've gone for here, including the colour and storage version?
Was this order for a brand new contract with us too, or are you upgrading an existing EE number?
Peter