If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Trying to track my order but website doesn't seem to recognise the order number. It's 100% correct
I bought a SIM card the day before yesterday. now 2 work days after,why it haven’t sent me e-mail? my order number is:************** I am traveller,I am going to the other place now.I need this SIM card. please to tell me the arrive time
Hi,I just had confirmation from DPD that my air tag was delivered to the incorrect address. For some reason, it’s been delivered to a London address even though I live in West Sussex…I double checked my delivery address which is also the same as my b...
Hi EE, wanted to report that your teams are deliberately scamming existing customers, which is a real shame as your service otherwise superb. My wife has been called by your call center (EE number) offering upgrade on her SIM only deal. It took them ...
I’ve ordered an upgrade to my Apple Watch. I ordered it on the seventh. I’ve still not heard anything II’ve ordered a upgrade to my Apple Watch. I ordered it on the seventh. I’ve still not heard anything. I have tried the tracking service but it’s sa...
I ordered a new phone nearly 2 weeks ago, the website stated it was in stock and i could receive it fairly quickly. yet i am still waiting for even a text from DPD. i only have an order confirmation to my emailI have tried calling up the sales team a...
I ordered a 12 month sim only deal last Monday and received an email saying my order was successful and I have a reference number. I’ve had no correspondence from EE since then and the SIM card has not arrived!! In the email it said I should wait for...
Have ordered new phone but has said in the summary after I bought it that it will have a new number. I want to keep my current ee number. Is that possible?
Can someone help me, please, I've ordered an Apple AirPods 2nd gen, and I've paid the full cost of £99, money was taken by ee, but it's still pending in my bank app , and I don't get emails about my order or my tracking number.
I ordered a PS5 bundle on the 3rd August 2024, and had the confirmation email to say order was placed. Further information would be sent via email or text when dispatched. Just to add the delivery time scale was 1-3 days. However come the 6th August ...
