If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I recently upgraded my phone early and paid the £200 upgrade fee, I have received the new phone I upgraded to, I’ve had it for maybe over 2 weeks now, but I never received the envelope to return other phone, not with the new phone or separately. Just...
Where is my order
Hi, I’m new to ee and ordered a pay monthly iPhone 15 pro natrual titanium 128gb was told to expect dispatch within 24 hours been three days, who can I contact to check everything went ok?
I ordered a phone on the website, but I received a refusal and 30 pounds were charged from my card. How do i get my refund?
Hi i ordered iphone 15 pro max on friday after i get message i have to call and discuss my order..After call and verification lady said everything is fine etc..Today i spoke on ee live chat and lady said my credit isacceptable but a verification is r...
Hi I ordered an iPhone 13 on contract I did this on Saturday and payed £100 up front, since then I have only gotten one email saying that they’re processing my order, however other people have ordered a device and it has been sent out within 24 hrs, ...
Hello, I order new phone with new plan on 15 april, courier was on next day but I was unable to collect the parcel, and courier from dpd send the phone back to EE, from that time i didn get any information about my order... Two days ago they send me ...
I ordered the Xbox Series X bundle just after Christmas, I haven't yet set it up. I received the text message for the EE £50 store voucher which was redeemed on the 29th of March and a voucher code sent however whenever I try to use the voucher it st...
