If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered a phone on the website, but I received a refusal and 30 pounds were charged from my card. How do i get my refund?
Hi i ordered iphone 15 pro max on friday after i get message i have to call and discuss my order..After call and verification lady said everything is fine etc..Today i spoke on ee live chat and lady said my credit isacceptable but a verification is r...
Hi I ordered an iPhone 13 on contract I did this on Saturday and payed £100 up front, since then I have only gotten one email saying that they’re processing my order, however other people have ordered a device and it has been sent out within 24 hrs, ...
Hello, I order new phone with new plan on 15 april, courier was on next day but I was unable to collect the parcel, and courier from dpd send the phone back to EE, from that time i didn get any information about my order... Two days ago they send me ...
I ordered the Xbox Series X bundle just after Christmas, I haven't yet set it up. I received the text message for the EE £50 store voucher which was redeemed on the 29th of March and a voucher code sent however whenever I try to use the voucher it st...
Hi, I missed the original delivery of my new phone as i was at work. I rescheduled delivery for the Monday as my partner was home all day. DPD attempted delivery again on Sunday (even though i had confirmation this would be redelivered on Monday) and...
I’ve just placed an order and paid 30 pound upfront and I haven’t received an email to see what’s actually happening if I’m getting it or not and I can’t phone due to my disability
Good morning,Please I need some help. My partner contacted EE customer care on Sunday to get two iPhones on a pay monthly contract. He was approved and then on Monday he got a text telling him “the connection had been cancelled” he called the custome...
I just recently bought a Samsung watch 6 and tried to add my mobile plan to it. But it says there was an error and gives me an error code of 118.Now, when I ordered it I couldn't figure out how to keep my number so it was ordered with a new sim. Do...
