No confirmation email

Lostbutfree · ‎25-02-2025

Good afternoon, I placed an order on Sunday - payment was taken from my account but I am yet to receive any confirmation email/info

Schockwave · ‎25-02-2025

@Lostbutfree , have you checked your junk/spam folder?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using Skype or another phone: +44 800 079 8586 or +44 800 956 6000.

Lostbutfree · ‎25-02-2025

Hi, yes I have checked all folders, I have no email and nothing showing on orders on my account.

Debbie_G · ‎25-02-2025

Hi @Lostbutfree.

Welcome to the community.

I know you'll be eager to get an update on your order.

What is it you've placed an order for?

Debbie 🙂