Still no confirmation email or tracking number

[KianWiles2003]

It’s been 2 working days and I haven’t received anything this is getting silly now 

[Schockwave]

@KianWiles2003 , have you checked your spam/junk folder?

Is this for a device or a sim only contract? If it is a sim only contract, have you checked your app or logged in via the website to see if anything has changed? 

[KianWiles2003]

Yes I have checked everything and this is my  order 

[Lostbutfree]

Having this same issue, did you get any resolution? 

[KianWiles2003]

Nope mate

[Peter_W]

Hi @KianWiles2003 and @Lostbutfree 😊

Was the order you placed here for a brand new contract, or an upgrade to an existing number? 

Please don't post this publicly too, but did you get an order number starting with XK when you completed checkout?
Peter

[KianWiles2003]

I honestly can’t remember what it eneed in and it was was for a brand new contract 

[Peter_W]

That's not a problem @KianWiles2003.
I've just popped you over a private message with a few more details on how you can get this checked out.

Peter