Can’t track my order?

[Chelseakierans]

Started contract with EE on Tuesday, bought new phone. Now when I try to track the order or see the status it says it’s timed out and I still haven’t got my order? 
Struggling to figure out how to contact anyone as I am on o2 right now so the 150 number won’t work. 
All I want is my new phone 😞

[Lesley_W · Accepted solution]

Hi @Chelseakierans 

Welcome to our community.

You can reach our customer care team on 07953 966 150 from a non EE phone so they can chase this up for you. 

Lesley