If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Good afternoon, I have agreed to an anytime upgrade on my line today to trade in my iPhone 14 Pro Max for the iPhone 15 pro max.I did this over the chat function on the app and was sent an email link to the screen share function to complete my basket...
Hi,I have just bought a new mobile phone and have started a new contract with EE. However, the phone does not have "vibrate" mode for receiving calls. As such, i wish to change it. If i buy one from an EE shop, will i be gauranteed able to use this ...
Trying to move from Plusnet to EE as plusnet mobile is shutting, I have added a sim only deal to my basket and filled in all details , but as soon as I click on submit all details that I enetred in the credit check section get reset to blank . I have...
Hello i would like to order my old sim card back please
I am STILL waiting for my pre-ordered Samsung S24 Ultra 1Tb in black.I have not been given any dates on delivery, but a couple of e-mails to say;"Your order is on track.Great news! Your new Samsung S24 Ultra 1TB Black is coming soon and your order wi...
I placed an order earlier today for the iphone 15 pro max and have paid the upfront cost, i got an email confirming my order and everything but i have just received a text saying there’s an issue with my order? It doesn’t specify what the issue is bu...
I've received my s24 ultra but I need the invoice number how do I find this? They haven't sent it or the confirmation email.Thanks
So, last week Monday on the 12th I ordered a PS5 Dualsense Edge Controller, at the time they were awaiting stock, stock was available the next day on the 13th. It says 1-3 days delivery, all I have had is the confirmation email and the EE app/website...
Can someone help me my order came but I couldn't get the pin for the delivery driver. She sa
Trying to join EE from BT today but gave up.The online order form was easy enough for the most part but then I got to the Direct Debit section.I have an excellent credit rating so didn't foresee any problems, that is until I got to the one about the ...
