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Missing phone upgrade

Badgerhair
Visitor

‎12-04-2025 03:26 PM

Hi,

I ordered an upgrade and paid for it on March 31st. Since then no phone, no emails and no way to contact you as I am abroad. Please can you respond asap so I can figure out what went wrong. Thanks. I've been an EE customer for over 10 years.

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1 REPLY 1
Chris_B
EE Community Star
EE Community Star

‎12-04-2025 04:50 PM

@Badgerhair   if you need to speak with customer support you need to call them. This is a public forum and there is no account access from here and we don’t know who you are..

   congrats on being a customer for 10 years not sure what that’s meant to mean, 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
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