If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
My phone options say I have made an order but I havnt
I was given the option to upgrade my phone contract for a £0 fee. Once I chose my phone and contract deal (Z Fold 6) and filled out the order, I received a confirmation email stating that it would be dispatched within 1-2 days. However, I have not re...
I placed 2 iphone 16 pro max orders in EE app which showed in stock, called and told by EE staff after saying they are not.And on my order page I can't cancel the order.2400 pounds money you don't let your customer cancel your order how?
i ordered and upgraded on 20th. have spent hours on the phone since then trying to get my upgrade device sent to me. i have already paid the up front cost and fee last week but still no delivery notification and order number doesnt work. calls are ta...
I ordered an Apple Watch but the delivery address is wrong. Can I amend the address or cancel and reorder? The wait to speak to someone on call is very long
What is the step to take in upgrading my iPhone 15 pro max to iPhone 16 pro max?
How long will it take before I get my new phone? Ordered it on 01 october and it still says awaiting confirmation for delivery date. So annoying that there isn’t any more info 郎
So my upgrade has been lost in transit by DPD.I've gone through reporting it to EE.It was mentioned that i would need to order a replacement, once the return process had been completed on the lost handset.As it's an iphone i already know it's going t...
Hi i just got my upgrade and have tried to claim the free chromebook but i grt as far as page 7 for the online claim and then the page is empty and i can not finish the claim. Can anyone advise me what to do please???Many thanks
Absolutely disgusting behavior from one of we upgrade employees I’ve upgraded via trade in and was sent a package to send my old phone iPhone 15 pro max but was given until the 28th September or I’ll be charged £495today I had an email stating they h...
