Receipt of purchase

[Stig_72]

How do you find a copy of a receipt of puchase of my new phone?

[Michael_D]

Hi @Stig_72 

Thanks for coming to the community.

Your receipt of purchase would vary depending on how you ordered. If it was in store, you'd get a paper receipt or for an order online or over the phone, you'd usually get an email just after you placed the order.

What is it you need the receipt for? Is it claiming a free gift?

Michael

[KristinaThiele]

I have the same question. I did not receive a receipt (online order), only an order confirmation. How do I get a receipt please?

[Debbie_G]

Hi @KristinaThiele.

Welcome to the community.

You should receive a delivery note when your device is delivered. If you don't have this, you can request a proof of purchase document through our Mobile Care team.

Debbie 🙂

[Asad24]

How do you find a copy of a receipt of puchase of my new phone?

[Chris_S]

Hi @Asad24 Did you order your product over the phone, online or in one of our stores?

Chris S

[Asad24]

I order your product in your store

[KristinaThiele]

Hi Debbie - thanks for your reply. It didn’t come with a  proof of purchase document. I will contact customer service. 
 KR

kristina 

[Chris_S]

Brilliant, thank you or letting me know @Asad24 

Do you still have the paper receipt that you got from the store when you purchased the product?

Chris S