If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I received this text having ordered a new SIM, switching from Plusnet. Is it real or a scam? I'm currently on hold to your customer helpline and struggling to get through. Thanks.
I did an upgrade to my phone and the address was incomplete, and the DPD couldn't find the place so the order went back to the EE.it's been a week and my profile is not updated yet - says I have an upgrade and a new phone when I do not have any and b...
Hello ,i am wanting to add the PS5 deal to my account , the currently Black Friday/cyber Monday deal. But I am currently out of the country so unable to accept an order and apparently ordering to the store will only hold for 1/2 days. Can someone adv...
I am stuck in and endless loop of getting nowhere with my order issue. I cannot access options on the telephone hotline as I don't have the handset yet and this don't have a SIM/number to provide, and no one who I can get through to can help and just...
Wow well done EE..Ordered a Nintendo Switch for the grandchildren at 17.35 yesterday. It arrived 11.45 today via DPD. Thankyou
Helioa while ago I ordered an iphone 11 64gb black or a sim card and they took £20 from my bank account but I don't get an email
Hi I did an anytime upgrade last Thursday in which I received my new phone the next day but 7 days later I’ve still not received the returns pack for my old device and has to be returned by next week?!
Have currently been on hold for half an hour, after I got a text saying an error occurred when ordering my upgrade online. Can anyone assist? Cant really stay on the phone much longer but look like will be on for over an hour ! Typical
