If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I’ve just placed an order the money has been taken from my bank but I’ve had no email and the page isn’t loading with my order confirmation
Hello, I just ordered a new phone and sim, just spent £30 upfront and it’s come out my bank… however while I was on the page it just went white and now I can’t copy and paste it as it’ll go to the EE Home Screen. I haven’t received no emails or anyth...
Ordered on 19th July confirmed- not delivered
I saw Xbox controllers in purple and blue for £39.99 pay now but as money is tight after Xmas I thought I’d add a black one to my pay monthly bill , after two days of messaging various robots and call centre staff no one could seem to sort anything o...
Hi I have ordered IPod on 3rd January, and I didn’t get delivered in my Home address Post. The order number is : ***********. kind regards Abdikafi [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
hi i placed my upgrade order on the 5/1/2024 and got email saying i had placed an order but nothing since so wondering what has happened it was a iphone 13 mini midnight 128gb
My handset device was supposed to have been delivered yesterday. It did not arrived and I spoke to the DPD driver who said there was nothing on the truck. When I checked the tracking on the DPD website it says "Your parcel is on its way back to EE" a...
I am looking to buy a replacement phone for my sons birthday however in the past whenever i have done this the recipient always gets a text saying welcome to ee hope you like your new phone or thanks for upgrading etc, this obviously ruins the surpri...
I have just got a new phone and when I got the contract it said would be delivered next day but does this normally happen as it is not with the couriers yet
