Tracking order

Roseyy · ‎14-05-2025

I placed my order and I went to go try track it but I only have the xko number and nothing else.

i enter that information and my email it say’s tracking timed out….

Northerner · ‎14-05-2025

When did you place your order.

If order tracking is not working then you'll need to speak to EE CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

View solution in original post

Northerner · ‎14-05-2025

Hi @Roseyy

When did you place your order.

If order tracking is not working then you'll need to speak to EE CS on 150.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.