If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
It seems load of people are having issues with DPD and the mysterious disappearance of consoles, I ordered mine on Tuesday eve, it got collected on the same day by DPD and then just vanished into thin airi have got in contact with DPD they said and I...
Hi I recently ordered a Samsung s23 on Wednesday evening I have received the confirmation via email but when I go on to EE to track my order it's coming up with "Sorry, we can't show your order details right now."Could someone please explain what's g...
Can't find the online chat function anywhere, all links I've found don't take you to it
I have just ordered received a Razr 40 Ultra and as part of the upgrade I should get a pair of Bose earphones.To do this, you are supposed to click on a link on the Shop page that is supposed to send you to a page so that you can redeem the offer, bu...
Hi there1) I cannot find live chat is there an issue?2) I am waiting for a replacement sim. No order number given when arranged So I can chase) just email confirmation. Over a week and nothing. Who can I contact. Having to ise my Lebara phone number....
I upgraded my contract yesterday in store and went to collect today. Before leaving my house I checked what ID you would accept. On your website it says I need to bring one of the following: Passport, Drivers liscence or National ID card.Off I popped...
Hi, I've tried to take out a new contract with EE. I checked out. The upfront payment was taken. But haven't received confirmation email and as the screen loaded upon completion it froze. Money has been debited from my account. I'm just wondering if ...
Hi ordered an Xbox on Friday but have had no updates on when it’s coming when I phone up we there is no line to ask about any body can help
Hi I received my upgrade oppo phone yesterday but really not getting on with it, is it possible to return this and order a Samsung instead?
I am currently on a sim only plan after my current contract ended, but was looking at a new phone. Is flex pay the only option for current customers?After going through the process and inputting my annual income, it stated I would pretty much need to...
