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Contract phone

Sintuk39
Visitor

‎02-06-2025 09:21 PM

I make a order on mobile phone contract iphone 16 Pro 54£ a months.money from my account was taken 30£ but I didn't get any email nothing..

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2 REPLIES 2
Michael_D
EE Community Support Team

‎03-06-2025 09:29 AM

Hi @Sintuk39 

Welcome to the community.

I know you'll be keen to get your hands on your new phone. 

When you placed the order, did you see an order confirmation screen?

When was it you placed the order?

What colour and storage size did you order?

Michael

Schockwave
EE Community Star
EE Community Star

‎03-06-2025 03:58 PM

@Sintuk39 , have you checked your spam/junk folder?

To contact EE customer service dial 150 from your mobile phone or ring customer service for free using web based app or another phone: +44 800 079 8586 or +44 800 956 6000.
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