If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I can upgrade my current plan and phone from September 23. Upgraded via the app on 31/12/23. Shortly after received a message via text that my order had been cancelled as I was not eligible for an upgrade. I was on a 24 month contract that ended in S...
I upgraded on the 26th December, I understand you have been closed with it being Christmas and new year but I still haven’t had any updates on where my phone is.
Trying too order a new phone but asking me for the old number I’ve not had it for a while so require new number and new SIM card thank you
I was awaiting a parcel i was told it would be ID checked it was for a new mobile device being delivered by DPD,i had it sent to mine and not my partnertrs for this reason , then DPD say its gonna be a PIN , whiuch i could have easily given my partne...
Hi Im trying to order 3 Firesticks onto my account but it doesn't give me an option to get more than one. Can you help thanks
Hi I’m been upgraded my phone on 28/12/2023 but still cannot track my new device I ordered iPhone 15 Pro Max256GB Black Titanium
I ordered a phone a few days ago now and haven’t heard or received anything?
Yes, but where in the Plans & Subscriptions section? There is no option to view documents.
Hi, Just need to get this off my chest after having one of the most frustrating experiences as a potential customer I can remember.My current mobile phone contract with another provider is coming to an end and after comparing different options I deci...
i have made an order at 12:30 todayi haven’t received a order confirmation and when trying to track my order it says that it is unavailable to get order details at the momenthow can i know that my order has gone through
