If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
how long does it take to get to my address [Edited: Removed order number from the title]
Hi I've recently started a plan for tv and broadband and I'm waiting for the TV box and WiFi box to turn up. I have checked my orders to see if there have both been dispatched yet and in my orders it was says my order has been cancelled even though I...
Hello I want to cancel my order that I made by mistake . I Want to top up my phone for 15£ ,but I accidently order new sim card my order number is xxxxxxxxxxxxx
Hi I have ordered a ps5 bundle today at around 2, when will it be dispatched and how comes I can’t track my order, I only have the xko number
Hi i’m new here. I recently cancelled a trade in upgrade but I changed the delivery date to my home by mistake it’s Friday instead of tomorrow. Will I still be able to refuse delivery from dpd as I no longer want the phone. Thank You, Natalie
Hello,I have recently purchased and received a set of headphones through the website, however I have not received any kind of purchase receipt. These were bought for business use and therefore I need a VAT receipt? I have an order number if thats use...
Made my order on Sunday (28/04) and have received confirmation email of order but nothing about delivery. Is this normal?
Hi, i have placed an order for sim only unlimited plan and porting if my number from vodafone on 10th April. till now i have not received the ee sim and my plan is still with Vodafone that i am I currently very hefty out if term rental. my order numb...
Hi, so as you can see I got this email after going through the application. I paid the upfront cost no issues. I get told to contact so I do. A staff member answered and passed me through to someone else. I was then spoken to a by a rude woman who ...
I upgraded my phone contract to the new galaxy s24 but still haven't gotten a confirmation email I can't get through to customer services to find out what's going on
