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Disgusted

Bigboaby
Valued Contributor
Valued Contributor

‎15-09-2025 05:30 PM - last edited on ‎16-09-2025 11:58 AM by

I called EE today to set up a new deal on the iPhone 17 pro max and although the call handler David was outstanding all I could hear in the background was a guy [making inappropriate comments in the background] my wife was totally disgusted 

[Mod edit: Removed the verbatim comments]

0 Helpful
4 REPLIES 4
bristolian
EE Community Star
EE Community Star

‎15-09-2025 05:33 PM

I'd say you have cause for complaint there.

That sounds totally inappropriate discussion for any workplace.

0 Helpful
Northerner
EE Community Star
EE Community Star

‎15-09-2025 07:28 PM

Hi @Bigboaby 

Did you not complain at the time. 

You can complain here: https://ee.co.uk/help/contact-ee/complaint

Thanks 

 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
0 Helpful
Bigboaby
Valued Contributor
Valued Contributor
In response to Northerner

‎15-09-2025 08:25 PM

Yes I have complained at the time !

0 Helpful
Linzi_H
EE Community Support Team
In response to Bigboaby

‎16-09-2025 08:31 AM

Hi @Bigboaby 

Welcome to the community.

That sounds completely unacceptable. I'm going to send you a private message to get some information from you, so that we can look into this further.

Linzi