If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Hi,I ordered a Samsung Galaxy S22 (Bora Purple, 128GB) with a new contract earlier today but have not received any form of confirmation. After fulfilling the order it directed me back to the first page of the checkout process, but I didn't try again ...
Hi everyone,Why do I keep getting this message no matter what I try to do in my EE account? I’m broadband customer, but I was trying to order new sim card with EE. Merry Christmas to all of you!
Ordered a phone last night on the EE website and I went through all the right procedures. Paid my £30 upfront, but I received a text awhile ago saying my order was cancelled. I still haven't been refunded. No mail. Just a text.
Hi everyone, pls I received a text from EE that my order was cancelled but they still withheld my money
Hi, bit of a weird one. Just went to upgrade to a black 256gb iPhone 16, but the order confirmation shows aquamarine 128gb. What went wrong there? what’s interesting is that I just tried to duplicate it without committing, and the same thing happened...
i ordered an upgrade on 09/12 and it hasn't been delivered, how long does it normally take for these to be delivered
I ordered a sim last Friday 9 December and have i haven't received it yet and haven't got any email or message what should i do
I placed an order last night on the EE website for a iPhone new contract I received a confirmation email! but noticed in the subject of the confirmation email it says your EE order please call us to discuss? What does this mean ? Did my order go thro...
Greetings, I just placed an order on the mobile app. It's in my account. Advance money received. However, I have not received any mail about the order. Or there is no message in the application confirming the purchase. Can you help me. Account Name :...
