If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Ordered my son some headphones this evening and somehow selected our correct street and summer but in a different city? Can this be corrected before they get delivered?
I ordered the xbox series x bundle with £140 ee game card yesterday morning, but I haven't received the confirmation email.I paid £10 up front.I also did a separate order for a switch, which the £20 upfront payment is showing on my account, and I als...
Upgraded my £5 rolling pack to a £10 months sim. £10 for unlimited data, texts and calls. paid £10 on the 13th, still hadn’t received the sun as of today 25.06.24. Called 150, spoke to someone and they said they could just upgrade my current sim to t...
Hi, I placed an order this morning for the iPhone 15 pro max I have received an email saying successful EE order ref and that it’s being processed, does this mean I have definitely got the contract?
Hello, Today I went in to collect my parcel which was the AirPods, I have been customer in this company for years now. I had my passport but the difference was that due to my status mine is travel document, I never had issue with it before. I do not ...
Hello all, Wondering if someone can assist, I was looking at the online shop in the gaming console sections and noticed I can add the monthly payments to my bill which is a good idea, when logging in and clicking the relevant product, all it states i...
Hi,yesterday i orderd s24 ultra grey color but i want in black.how can i change that now while my order is on way to delivery with dpd
Just need a bit of advice can I take a return into an an EE shop and also how do you put in a complaint about the service because my service was absolutely shocking? I put in an order for a phone and instead of sending me the phone they sent me out t...
Trying to add a Xbox series to my monthly mobile plan (£42 a month) won’t allow it but I can purchase one or apply for EE finance. Anyone know why?
