If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I ordered the z fold 6 from ee online shop and was told dpd would deliver today, I received an email in the early hours of this morning saying royal mail would deliver on Friday and it was from carphone warehouse. What's going on? Is this my z fold 6...
Hi.I have ordered an upgrade for my Samsung Watch, and it appears to have been sent to my local EE store rather than my home, however the DPD tracking is showing that they declined the delivery and it is being sent back to EE. What happens from here ...
Where is my orderWhere is my order
I’ve just brought an iPhone 16 pro max in desert titanium and as I opened it I realised I don’t like the coloured much would I be able to swap it for natural titanium same phone ?
Upgraded my phone in a shop whilst getting one for my son using flex pay. Also signed up for broadband. Mine wasn't in stock so arranged for a Pixel 9 pro to be posted I changed my mind before it was delivered as I wanted the XL. Spoke to EE was ad...
I ordered an EE sim last week, delivery promised by Saturday, to replace my O2 contract sim, which expires today.I have had an email to say the EE direct debit has been set up, but nothing else, and nothing has so far arrived.If it doesn’t come in th...
Hi I've ordered the IPhone 16 Pro Max 256gb and looked at orders on my app, this is what its given me with the pointee arrow on Order dispatched Does that mean it's dispatched as I asked for shop collect and what happens nextiPhone 16 Pro Max 256GB W...
I’m returning my iPhone 16 and was wanting to know if it’s possible to send it in my own packaging instead of waiting 7 days for one from EE as I’m worried I’ll get charged if it doesn’t arrive in time within the 14 day period.
I am trying to assist a friend with placing an order for a sim only deal that takes advantage of my Friends and Family discount however, the codes are not being accepted. When attempting to place the order and add the code to the "Got a promo code?" ...
