If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I was delighted to have negotiated a new mobile phone flexi contract for an iphone15 as a xmas present for my son. The terms and conditions were made clear and the rep took a lot of care to ensure that I was entering into the right contract for me - ...
The tracking on the ee order on site doesn’t work
Hi,I have recently done an anytime upgrade and have just taken my old device to the post office. But i'm a little worried I may have made a mistake. I put the device in the returns packaging that was sent out to me, and then I attached the shipping l...
Hi, Just done a mobile phone upgrade and I was offered a samsung watch which i actually want, but when going to order it i was then asked if i wanted to keep my number which i said yes, then i was asked for a "pac" number and when i got the pac numbe...
Hello. Is there a way to chose Disney with my new unlimited Sim? There's 2 perks that hasn't been used/activated and wondering if I can change it for disney if possible?
Hi. I ordered an iPad on Wednesday and had the order confirmation through yesterday. But nothing showing for delivery times, etc… the website said within 3 days but nothing. Any update? It’s the iPad 13” 512gb
Hi. I have been with ee for some time now. I was previously on a sim only deal of 5gb deal that was dye for upgrade over a year ago. Tonight I upgraded to a new deal online offer (via app) "previously 5gb now 25bg data £12pm". On order it says 5bg d...
How do I get an invoice for my new phone?Samsung wants this including supplier logo so they can go ahead with my free gift
Hi, I took out a new contract yesterday for a phone and airtime plan. The guy said all confirmation etc would be sent straight through via email after I signed everything and got off the phone.its the next day and I still haven’t had any of this pape...
I recently ordered a new contract with EE for a pay monthly phone - (iPhone 15 Pro Max (White 128gb). I didn’t realise at the time but when placing the order, I had misspelt my email address at the end (worst mistake ever)! Luckily I had screenshotte...
