cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: New Phone

nicolafresh75
Explorer

Wondering on my new phone arriving 

1 SOLUTION

Accepted Solutions
Linzi_H
EE Community Support Team

Hi @nicolafresh75 

Welcome to the community.

I know you'll be eager for your new phone to arrive. 

You should have received an email after the order was placed confirming that everything was successful.

Further updates will follow when this is getting ready for delivery, and DPD will assign a delivery date and timeslot, so make sure to download the DPD app. 

If you haven't received any confirmation following your order, and you can see no updates about delivery from DPD, please call our team, and they'll be able to check everything for you.

Linzi 

View solution in original post

2 REPLIES 2
nicolafresh75
Explorer

Yes it was ordered on the 4th of August 

Linzi_H
EE Community Support Team

Hi @nicolafresh75 

Welcome to the community.

I know you'll be eager for your new phone to arrive. 

You should have received an email after the order was placed confirming that everything was successful.

Further updates will follow when this is getting ready for delivery, and DPD will assign a delivery date and timeslot, so make sure to download the DPD app. 

If you haven't received any confirmation following your order, and you can see no updates about delivery from DPD, please call our team, and they'll be able to check everything for you.

Linzi