If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
Tried to look for an iPad but when I click on the tablet icon it says am not eligible but when I rang EE they say an eligible to open another account
Hi, can I please ask if the number 0800 956 3045 belongs to EE?After purchasing a phone/contract yesterday I received the following message from EE(?) this morning:"Hi from EE. An error occurred with the order you placed online. Sorry about that. Ple...
I have ordered a new iphone 14 off the EE website. Order placed and they took the deposit from my account (have checked and this has not been refunded). Got a notification that the order was not confirmed but that I had to contact them to confirm det...
Signed up for a 1 month rolling contract data only sim online, which was sent to me yesterday. On trying it out today I had to call EE as the speed seemed to be capped. Turns out I had somehow signed up to a no frills capped plan. The agent told me ...
Hey,When ordering a sim I am getting to the credit check part where it asks my job, how long I’ve been at address etc , once filled in and click consent to credit check the page just refreshed back to start , no error messages I’ve tried 3 different ...
Hi I’m new to EE. I ordered on Monday and my phone still hasn’t arrived. I’ve had no emails, text messages or anything from them. I have rang them but I only have the number they gave me 0800 9565029. They told me delivery was going to be yesterday a...
Hi placed an online order and was asked to call so I did and placed order.received confirmation and when trying to track its saying can’t track this order type just yet.has the order definitely been accepted?
Hi I ordered an iPhone 13, 14, ee broadband and an tablet and got the tracking information saying it will be here by Monday however I’ve just checked the tracking and now it’s saying it’s being returned to co-signer with no information to as why
Hello, I done an online application for a pay monthly sim only contract. How will this be delivered? I’ve had a few emails but the tracking number doesn’t work, and tells me to check DPD. But I can’t set up a DPD account as I don’t have the phone num...
Unable to track my order - order tracking does not recognise my order number
