If you are waiting for a delivery, you can use our online order tracker to check the status of your order. You’ll need: The email or phone number you used to complete your order Your 10 digit order number You can find your order number in the c...
I have made an online order for a new phone to be delivered to the local ee store, however I ordered the wrong phone and made a second order for delivery to my home address, both due to be delivered tomorow. How will I go about cancelling the origina...
Hi,I'm swapping from Sky to EE for broadband and TV, but I have yet to receive anything from EE with an order number on it that I can use to track.The only thing I have received is an SMS from Openreach, saying that they are coming next week to insta...
I have placed an order for airpods on 10th may and i was wondering how long will it take since i need them by Wednesday
So. When I go to upgrade it take me from the app to a web page and asked me to log in.when I log in it says account Closed in a red box and say for the best deals you have to be an ee customer. I HAVE BEEN WITH EE FOR 22 YEARS MY ACCOUNT IS NOT CLOSE...
On April 19th I applied for a phone contract which was approved and I paid the £30 upfront fee. The next day I received an email asking me to contact EE due to there being an issue with Flexpay. I contacted them through chat and was told there had be...
HelloI'm getting the error that the code entered is not applicable with data plan despite the data plan having no discount already applied to it. Please can you help? This is the an iphone and the EE unlimited all rounder data plan. Thanks
I have spent hours trying to remove a phone from the basket. I have not confirmed the order, but for piece of mind I would like it out of the basket. Tried looking at previous answers about using a pencil app? and clearing Google cookies(didn't wo...
Same here, and when I call, get told I'm getting a message and to hang up, can't I just speak to someone to tell me where my order is! Annoying! <mod edit: added title>
So currently have mobile wifi that turns out is not what I should have got so ordered a new sim contract via CS as wanted to try and get an esim which isn't possible apparently as not been with EE for 6months or more. So I believe I have signed up to...
