Purchased a phone, but received no confirmation email

[Trifonova]

I applied for a phone, I paid for it, my money is gone, but I don't have a confirmation email that my order will arrive.

[Trifonova]

After I applied and they held my money I received a message on my phone saying Hi from EE. We're sorry, there's an issue with your recent order ************. Please contact us at ee.co.uk/message-us and one of our Guides will get your order back on track. Thanks.

[XRaySpeX · Accepted solution]

@Trifonova : Than do what they ask if you want your order fulfilled. Coming to this user discussion group, who wouldn't know what EE is wanting to know, is pointless.