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Orders and deliveries of Ipad

Kerry2172
Investigator
Investigator

‎20-04-2025 09:01 AM

I phoned up and ordered an IPad on Thursday 16/04,but I’ve not had any sort of confirmation. No email or text message regarding delivery. I know it’s a bank holiday weekend but I thought I would’ve heard something back. I have a record of all the documents with how much I’m paying etc but no actual confirmation email. What do I do next? 

0 Helpful
4 REPLIES 4
Northerner
EE Community Star
EE Community Star

‎20-04-2025 09:20 AM

Hi @Kerry2172 

It may still need to be processed. If you want clarification you'll need to speak to EE CS on 150.

Also check your spam/junk folder.

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
Kerry2172
Investigator
Investigator
In response to Northerner

‎20-04-2025 10:02 AM

Thanx. I’m doing that now. 

0 Helpful
Velvxt
Explorer

‎20-04-2025 05:19 PM

Did you get your phone I’m having the same issue 

0 Helpful
Kerry2172
Investigator
Investigator
In response to Velvxt

‎20-04-2025 05:44 PM

The order wasn’t put through properly so the CS advisor had to do it again. Luckily they didn’t take any money though. Got some money off though. 

0 Helpful