Orders and deliveries of Ipad

[Kerry2172]

I phoned up and ordered an IPad on Thursday 16/04,but I’ve not had any sort of confirmation. No email or text message regarding delivery. I know it’s a bank holiday weekend but I thought I would’ve heard something back. I have a record of all the documents with how much I’m paying etc but no actual confirmation email. What do I do next? 

[Northerner · Accepted solution]

Hi @Kerry2172 

It may still need to be processed. If you want clarification you'll need to speak to EE CS on 150.

Also check your spam/junk folder.

Thanks 

[Kerry2172]

Thanx. I’m doing that now. 

[Velvxt]

Did you get your phone I’m having the same issue 

[Kerry2172]

The order wasn’t put through properly so the CS advisor had to do it again. Luckily they didn’t take any money though. Got some money off though.