Security

Discussions around online safety including security and scams

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EE Cyber Security powered by Norton

Going online opens up your whole world. But it can also put your devices and identity at risk. If you want extra peace of mind and to better protect your devices and identity, look no further than EE Cyber Security Powered by Norton™. It's super easy...

Sean_D by Former EE Community Manager
  • 5446 Views
  • 2 replies
  • 1 Helpful

Annual Identity Check powered by Norton

Your personal information isn’t something you want a cybercriminal to use to commit identity fraud. Our annual online identity check can help you know if your personal info has been found on the dark web. In partnership with Norton™, the annual ident...

Sean_D by Former EE Community Manager
  • 3640 Views
  • 0 replies
  • 1 Helpful

Scams: Information about scams currently circulating

There are various different scams that customers may come across by email, phone call, text and more. We want to keep you up to date with some of the ones that are being reported to us on a frequent basis so you know what to look out for.   The curre...

Sorcha by Former EE Community Manager
  • 153940 Views
  • 0 replies
  • 111 Helpful

Scam telemarketer

I have a number that calls me a couple of times a day even though the number is blocked everything they call, What can I do to block them completely from calling me ever again, it usually starts about 8.30am most days...Thanks in advance for any help...

Scam numbers

Just had 3 phone calls from two different numbers within 10 minutes all claiming to be EE. Numbers are 0161 524 6602 and 0161 524 6233. They are claiming to offer 30% off your phone bill and when I questioned it they said because EE have had lots of ...

Scammers posing as EE

So I got a call with someone pretending to be EE and trying to promote a "12 month 30 percent off dead" lol, tried to get me to change my password but anyway I wanted to know does anyone know the appropiate places to report these scammer numbers?

Jm961 by Visitor
  • 286 Views
  • 2 replies
  • 1 Helpful

Emails from EE

Tried several times to receive new passcode by email from EE.  No emails arrived after several tries even when speaking on phone with EE and checking it is my correct email address.  She suggested I may have blocked their address.  I checked notifica...

jogum27 by Visitor
  • 274 Views
  • 1 replies
  • 0 Helpful

Received a scam call...

The number is from Armagh in Northern Ireland, 02882121927 & then later 02882123764, obviously faking their real number behind some software. They proclaimed that they were giving me 30% off on my plan, which is sus as hell because, I started my plan...

Is this a scam??

Hi, I got this text this morning, is it a scam?? Have others had it too??  "Hi Anne, when you purchased with us on 13/07/2022, we were unable to supply your Contract Summary & Pre-Contract Information documents. This was due to an issue on our side. ...

Aransome by Investigator
  • 4670 Views
  • 32 replies
  • 4 Helpful

Content lock Removal

Please remove the content lock. I been have using all my debit card to remove the content lock but to no avail. I am over 30 years. Please I am getting frustrated with this network.

KUMI91 by Visitor
  • 457 Views
  • 2 replies
  • 5 Helpful

Potentially scam

Hello I got a call today from EE as the other person on a line said.  It looks very suspicious to me so I would like to ask you if the phone number I have been called is real EE.Many thanks 

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AlienMD by Visitor
  • 250 Views
  • 1 replies
  • 1 Helpful