Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 69635 Views
  • 59 replies
  • 128 Helpful

Resolved! Entertainment data pass and hotspot

Hi,I wanted to know if I hotspot another device, and said device was then streaming from the allowed apps (YouTube, Netflix .etc) if this would count to my data usage? Regards. 

DSeyi by Visitor
  • 363 Views
  • 1 replies
  • 1 Helpful

XBOX GPU - Wont allow me to activate the pass

I recently upgraded my plan and added the XBOX GPU feature to my SMART Plan but when trying to activate it I am getting error messages. I click activate on the ee.co.uk/xbox page, a pop up then appears stating 'To activate and start enjoying your new...

Trouble logging in to perks

I am having trouble logging in to the perks account keeps saying not valid, try to change password not receiving a link, what do I do, please helpseems like a lot if people have had trouble

Boorman by Investigator
  • 460 Views
  • 12 replies
  • 0 Helpful

Resolved! Google pixel earbuds

I have just received my pixel 7a and am trying to claim the free earbuds, I have been on every link possible but still no joy!!! How do I claim these, very frustrating as I missed out on the Samsung ones on my last upgrade as it was impossible to get...

Lo84 by Visitor
  • 695 Views
  • 3 replies
  • 1 Helpful

EE Perk discount

HelloI have recently upgraded to a new phone (flex pay) & unlimited data contract. I’m currently awaiting delivery of the phone.There is currently a sale on unlimited data plans, where the first 6 months are half price. So my plan will be costing £19...

Resolved! Marketing Preferences

How do I check and update marketing preferences? I thought I had opted not to be contacted for marketing/sales, but I got a call from ee trying to get me to buy a new phone. How do I check what I agreed to be contacted about?

Yet another cant activate TNT sport post.........

....... bit different though.  I have/had  TNT/BT sport as an inclusive add-on for 5 o r 6 years now, but I never needed it so never activated BT sport. I am keen to fix that now but never had then  BT ID I am being asked for, while  and EE site I ha...

mcaq by Valued Contributor
  • 506 Views
  • 1 replies
  • 0 Helpful

Xbox

I have the xbox game pass as my reward feature and have done for 14 months. Last month however I had a charge for it to my bank account. I resulted EE on the micrsoft account and this month they've charged by EE bill directly. Phoned EE and they gave...

Resolved! Upgrade more expensive once in basket

Hello helloI was looking at upgrading to an S24 Ultra (512GB, Violet) with a deal I got offered by text that expires on 02/04. It included an £8 monthly discount, however once I've added the package to my basket, that £8 is getting removed and the pr...

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