Offers & Add-ons

Discussions around EE offers and add-ons

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The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

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XRaySpeX by EE Community Star
  • 80834 Views
  • 59 replies
  • 128 Helpful

Resolved! Xbox Game Pass not activating

Hi all,I'm having issues adding the free 12 month game pass to my account, every time I accept the T+C's it gives me an error. Tried multiple devices but nothing is working. How can I get this added to my account or can the link be fixed either on th...

Azorian10 by Investigator
  • 2176 Views
  • 9 replies
  • 7 Helpful

Resolved! Roaming Pass

I’ve just ordered a Roaming pass today 30/10), but really it’s for the month of November. Will I be charged for both months?

Resolved! Xbox game pass add on

Hi, I signed up for this add one a couple of weeks ago and have just gotten around to trying to activate it. Unfortunately, the text message I received that supposedly links to how to activate it is a garbled mess of a link that goes nowhere. Searchi...

Keaves by Investigator
  • 1495 Views
  • 10 replies
  • 0 Helpful

EE app not activating Apple TV offer

I’m trying to activate the offer via the app and keep receiving an error message to try again later.I’ve not received any other link etc so does anyone know how I can get it sorted please?Thank You 

BeckieBDE by Investigator
  • 719 Views
  • 5 replies
  • 0 Helpful

Resolved! I know its early, but Chrismas offers

HI all, I know its early but I plan ahead and just seeing when do the Christmas offers normally happen?  Anybody know roughly.  Daughter would like  a new phone for Christmas, not sure whether to get one now or wait for offers for Christmas or Black ...

sjjo80 by Contributor
  • 755 Views
  • 1 replies
  • 2 Helpful

Honor V3 free headphones

I bought the magic V3 phone 2 weeks ago.now saying out of stock.but offers no alternative.past 14 days to cancel phone .what do you do now 

Resolved! Smart Benefit

Wanting to change my Smart Benefit from Sports to roaming abroad - how do I do it? 

Evg by Visitor
  • 826 Views
  • 5 replies
  • 1 Helpful

Resolved! Inclusive Extra Netflix

I have Netflix as an inclusive extra. However I have had no message with an activation link or code. So I'm unsure how to activate it. Any help would be appreciated.

ChadS1 by Visitor
  • 646 Views
  • 3 replies
  • 2 Helpful

EE perks

I am unable to log in to my EE perks account. When I try to register it says that these details are already used and then when I try to reset my password it says that an email has been sent but I never receive it (to inbox or junk). I called 150 to t...