Offers & Add-ons

Discussions around EE offers and add-ons

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

The CALL ABROAD Add-on for Cheap Calls/Texts from UK

International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...

Capture.JPG Capture.JPG
XRaySpeX by EE Community Star
  • 75962 Views
  • 59 replies
  • 128 Helpful

Ee perks

Hi, my EE Perks Account has been deactivated as says the following message "Your account has been deactivated as your registration was not completed within the allowed time frame"I have spoken to ee a number of times, a form has been submitted, told ...

Daz93 by Visitor
  • 383 Views
  • 1 replies
  • 1 Helpful

Online chat

I am looking into upgrading my phone and staying with EE, yesterday I have added a deal to my basket. This was enhanced with a Family & Friends discount (-£10 p/m) which is not available anymore after a period of 24 hrs. I would like to discuss over ...

AnnaN2 by Investigator
  • 1059 Views
  • 7 replies
  • 1 Helpful

Roam Abroad Pass - confusion over charges!

I requested a Roam Abroad Pass in the middle of my billing month (eg 14th) and requested removal of said Pass one month later (eg also 14th).  I assumed cost was £25 for using a Roam Abroad Pass for a month long period (eg 14th to 14th) but it appear...

Hilary98 by Visitor
  • 13532 Views
  • 12 replies
  • 7 Helpful

Resolved! Eligible for offers

Newly joined EE 31 days ago (so 1 billing cycle). When will i be eligible for offers such as additional Sims etc as it presently says I'm ineligible which is frustrating. Chat delivers higher pricing than the offers "just for me"! And so I want to be...

BT to EE broadband - problem

Ive just moved to the EE SIM and Broadband deal (from BT) and part of the offer was 6 months free Apple + TV.EE have now sent me two or three email reminders telling me to set it up by clicking 'Activate Apple TV' link in the email they send BUT the ...

grizzly3 by Investigator
  • 754 Views
  • 9 replies
  • 0 Helpful

EE Perks Account Deactivated

Hi there, my EE Perks Account has been deactivated. When I log in I get "Your account has been deactivated as your registration was not completed within the allowed time frame" despite me clicking the link on my organisation’s email within 5 or so mi...

Resolved! All Rounder or Full Works mobile plan

Hi, I have an All Rounder mobile plan. I used my tnt Sports Inclusive Extra & activated it but I still can not watch sports live? on phone or TV any help would be great

pedski by Investigator
  • 588 Views
  • 2 replies
  • 4 Helpful

Can only play add-on TNT sport, via Discovery+, on phone

Non tech savvy granny here.  I've had the inclusive 'extra' of TNT sport via (included) free Discovery+, for some time.  However, I've only ever been able to watch programs on my phone.  I've never been able to activate it on my tv or all-in-one pc. ...

Xbox Ultimate addon / discount code odd on

Hi there, I have added Xbox ultimate as an odd on to my accoint and can see it in the account but I can’t get it on my Xbox account, I received a text that was a broken link but cannot find any way to get it addedi also should have had a discount cod...

Perk code "not recognised"

Hi,Trying do do upgrades for mine and my wifes phones. I've generated new perks codes but when I try either of them in the 'Got a gift voucher?' box at checkout (like the instructions say), it just says "Code not recognised".Any suggestions?

PBee1601 by Investigator
  • 1513 Views
  • 11 replies
  • 0 Helpful