International Calls & Texts From the UK Making International calls & texts from the UK are always chargeable & are not included in any allowances. Some might mistakenly believe that they count towards roaming allowances but when in the UK you are not...
Hi All,New Forum user here (but long time EE / Orange customer) My current SIMO is up for renewal next month and I’ve had a look online and since I got a decent Loyalty discount last time round, no deal is anywhere near what I’m paying - they also ca...
Hello. I have received an email from 150 explaining that my perks code will expire in one month and that I need to request a new one. However when I go to log on it tells me my log in credentials are invalid, I have tried both NHS mail address and my...
every couple of months EE bill me for Apple Music even though I don’t have a subscription on my phone. This happened for months last year until I got a refund and had just started again.
How do I stop addons from being added to my sim contract sim pay monthly plan on my account and to stop Google play from taking money? [Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]
Hi EE team,My EE Perks account has deactivated and I am unable to reactivate it. Please can you help?
I’m trying to change my add on from Apple Music to Romaing pass , but it’s keep saying error for some technical issue , can you help me please as I need to sort this immediately , I did try through that app and the website
Good afternoon,I hope this message finds you well, could you please help me cancel my roaming abroad?! many thanks
Hi I cannot log in to ee perks with my password. I have tried to reset password. It says it has sent an email but it has not arrived. I’ve tried on two different devices. I’ve checked spam folders. I’ve emailed ee complaints but they haven’t responde...
Hi all, I have the Xbox Game Pass/Gaming Bundle add on and would like to change the Xbox account it is attached to.How can I do that?I've contacted Microsoft about it but they can't do anything because I do not pay for the pass directly.Thank you
