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ee perk access on maternity

EB54
Investigator
Investigator

Currently on maternity leave, so no access to nhs email and can’t remember password to log in to ee perks but already registered! Any ideas

11 REPLIES 11
Katie_B
EE Community Support Team

Hello @EB54

Congratulations. 

I have sent you a private message to help you get logged in to your Perk account. 

Katie

Hi I have the same issue, still on maternity leave and had to text to say my perks run out in 1 month and am also due to updgrade by 7th July. Can you help?

Christopher_G
EE Community Support Team

Hi @EB54 

I've sent you a private message to get you some help with this.

Chris

Hi,

I have the same issue. I uploaded a letter from the NHS trust confirming I was on maternity but this has been rejected. Are you able to help.

Thanks very much 

Michael_D
EE Community Support Team

Hi @BL273

Welcome to the community.

Have you previously registered for Perk using your work email or is this the first time you are trying?

Michael

This is the first time I have tried

thank you 

Michael_D
EE Community Support Team

Thanks @BL273.

When you are registering for Perk it would need to either be your work email, or if you don't have access to it, your personal email with a copy of your work ID badge. 

The Perk team aren't able to accept a letter from your workplace.

Do you have an ID badge that you could upload?

Michael

Hi,

I'm back from maternity and my NHS account has been unfrozen so I can access it again. Is it true I now can’t access the perk of 20% discount as I wasn’t able to apply for it within 30 days? 

Katie_B
EE Community Support Team

Hi @BL273

Congratulations. 

Have you recently processed an upgrade?

If yes, you should be able to apply this within the first 30 days by giving us a call with your code. 

Should your EE Perks account be deactivated, please let me know. 

Katie